SHIPPING POLICY
Melbourne based store located in the CBD.
DISPATCH:
All orders are packed and dispatched within 1 business day of your order.
DELIVERY OPTIONS:
G06/420 Spencer Street, West Melbourne 3003 VIC.
Shop online and collect your order at your convenience! Simply choose Click & Collect at checkout, and we’ll prepare your items for you. Once your order is ready, we’ll send you a confirmation email or text. You can then pop by our store at a time that suits you — no waiting for delivery! Please bring your order confirmation and a valid ID when collecting. It’s fast, easy, and completely free. Same day pick up is available is available at our store located in the CBD within 4 hours.
FREE DELIVERY FOR ALL ORDERS OVER $500
Standard Delivery:
Postage Partner: Australia Post
Delivery time frame: 2-7 Business days within Australia
Cost: $15 dollars flat rate nation wide with tracking
Express Delivery:
Postage Partner: Australia Post
Delivery time frame: 1-3 Business days within Australia
Cost: $20 dollars flat rate nation wide with tracking
SHIPPING DELAYS:
Due to unseen circumstances outside our control, delays may occur.
If you believe there’s an issue with your delivery, please reach out to our Customer Care team via email or through our social channels within 14 days of receiving your Shipping Confirmation email. We’ll then open an investigation with our courier partners on your behalf.